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The Value of Warranty

Warranties can attract new customers who demand high-quality and reliable performance as well as create loyalty and retention beyond belief…Here […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
The Value of Lifetime Value

What is the Lifetime Value of Your Customers?

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Service as an Incentive

Service-as-an-incentive can be powerful for generating increased sales, enhanced loyalty and improved share of wallet. Use it wisely and your […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
The Power of “Thank You”

Customer Retention and Growth Strategy

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Make It Easy for Customers to Do Business with You

Secret for Business Success

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Just Say “NO”

When, Where, How & Why to Say it

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Focus on Extraordinary Customer Service

How to Provide �Extraordinary� Customer Service Today

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Earn the Right to Say Your Company Has

Customer service is a function of all companies. However, exceptional customer service is a function of very few. Figure it […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Customer Satisfaction

Do you know how your customers feel about your products and services? Here are some solid proactive ideas to help […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Developing a Customer Service Strategy

How can you add customer service value? Where should you draw the line on who gets what and what your […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
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