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Service as an Incentive

Service-as-an-incentive can be powerful for generating increased sales, enhanced loyalty and improved share of wallet. Use it wisely and your […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Customer Satisfaction

Do you know how your customers feel about your products and services? Here are some solid proactive ideas to help […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Earn the Right to Say Your Company Has

Customer service is a function of all companies. However, exceptional customer service is a function of very few. Figure it […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
Developing a Customer Service Strategy

How can you add customer service value? Where should you draw the line on who gets what and what your […]

Anton Cipri September 6, 2017 October 27, 2017 Customer Service
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